RETAIL AND HOSPITALITY TRAINING

Support for Individuals & Employers

A sales assistant serving a customer at the cash register

Employability
Skills

A team of people working together in an office

Customer Service for your Business

A person putting an item of clothing onto a clothes rail in a shop

Visual Merchandising

Outside of Bluewater Shopping Centre

Spirit of Bluewater Tour

 

Employability Skills

This 3 day employability workshop is ideal for anyone interested

in working in the retail or hospitality sector. 

From retail assistants to managers, stylists to baristas and stock room assistants to cashiers,

there are plenty of opportunities to work in Bluewater.

Three people in a meeting

Recognise how body language impacts our communication

We regularly run our workshops in Bluewater, Kent and also online using Microsoft Teams.

Contact us to find out when the next one is running and to book your space.

You may be eligible for a FREE space if you were aged 19 or over on or before 31st July 2020. 

"I have been able to change my CV to make it stand out more and have learnt some interview techniques. The Learning Shop was able to set up an interview with Next and I received a training certificate." Sam, 2020

 

Visual Merchandising

Our Visual Merchandising workshops are ideal for creative individuals wanting to pursue a career in visual merchandising, or those with an eye for fashion or design.

Designed to provide an introduction to the topic of visual merchandising, the course will encourage you to think creatively and commercially about retail space, providing an insight into store window design and effective in-store displays.

Suitable for all abilities and levels of experience, we welcome you to come along,

have a go and have fun!

Different coloured hats on a hat stand

OPTIONS TO SUIT YOU

Our Visual Merchandising workshops

are available as in-depth, practical 

and engaging 3 day courses

or interactive 1 hour bitesize modules

We regularly run our workshops in Bluewater, Kent and also online using Microsoft Teams.

Click on the link below to see when the next one is running and to book your space.

"Brilliant, great for people like myself with no experience. I am more confident in

my work experience placement at a charity shop too." Hannah, February 2020

Contact Us
 

Customer Service for your Business

Using over 90 years of combined industry and managerial experience, we have created a customer service training programme that can be tailored to any business and your budget. The seven modules below can be taken as individual 2 hour workshops or combined

to create your own training package. 

Shop assistant helping a customer

BRAND SPECIFIC KNOWLEDGE

Every business is unique. We will develop a programme that utilises your extensive pool of knowledge to train staff in what makes your brand unique and familiarise your staff with your core brand values and strategies.

Contact us to start building a tailored programme for your business today.

"An amazing session; professional, informative and interesting. The trainer was

very friendly, fun and great at what he does. I loved it all!" Neal's Yard Remedies

 

Spirit of Bluewater Tour

If you've ever wondered about Bluewater's architecture, layout or why Bluewater is designed the way it is, why not book a space on our walking tour? 

Aerial view of Bluewater Shopping Centre, Kent

Delivered on behalf of Bluewater, this unique tour includes...

It's a great opportunity to learn more about Bluewater, whether you are interested in working here or just enjoy spending time here. Contact us to find out more!

"The session was really passionate and I learnt so much about Bluewater. Things I wouldn't look at or even notice, the history and meaning was pointed out and explained."