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Accessibility Statement

1. Accessibility Statement for The Learning Shop


We want as many people as possible to be able to use this website and to be able to find, read and understand the content.

Using this website you should be able to:

  • change colours, contrast levels and fonts

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We aim to make the website text as simple as possible to understand.

Please note, AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We are aware some parts of this website aren’t fully accessible.

The Learning Shop is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.1, Level AAA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst The Learning Shop strives to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

What should you do if you can't access or are having difficulty using this website?

We’re always looking to improve the accessibility of this website. So, if you find any problems not listed on this page or think we’re not meeting accessibility requirements, please get in touch. It will really help us if you can be specific and detailed in your comments when you do.

Tel: 01322 624 455

We’ll consider your request and get back to you within 48 hours (working days only).

Please let us know if you need information on this website in a different format, for example: accessible PDF, large print, easy read, audio recording or braille

Contacting Us

2. Contacting us or visiting us in person

If you are visiting The Learning Shop website and can’t view the map on our Getting Here page, please call or email us for directions.
Tel: 01322 624 455

If you are unhappy with the response you receive having contacted us using the details above, you can make a formal complaint to our Centre Manager, Ben Gay.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information

3. Technical information about this website's accessibility

The Learning Shop is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard.

Non-compliance with the accessibility regulations
You can zoom in up to 150% without the text spilling off the screen. This fails WCAG 2.1 Success Criterion 1.4.8 (Visual Presentation).
We hope to increase the zoom in the future. is working on developing more responsive features in the future for use on the site.

Testing the website

4. How do we test this website?

This website was last tested on 8th August 2022. The test was carried out by the Wix Accessibility Wizard.

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