Business Courses at the Learning Shop
Retail Works
An industry recognised pre employment program written by Retail experts to equip delegates with the necessary skills in Customer Service to break into the industry.
Designed for all levels and abilities
Award in Customer Service
The program is designed for anyone who wants an introduction to customer service or looking to improve your current skills. You'll learn how to better meet your customers' needs - a skill that can lead to a better experience for your customers. This qualification is suitable for anyone who wants to improve their customer service skills - no matter what industry you're working in.
Designed for all levels and abilities
Get into Retail in partnership with The Princes Trust
A one week intensive program designed around Employability Skills and Customer Service, after completing the classroom based study delegates put theory into practise by securing a work placement within an employer.
Designed for all levels and abilities
Start you Future in partnership with Connexions
The program is designed to improve delegate’s knowledge of Customer Service, team work, and personal effectiveness. Parts of the program also focus on confidence building and employability skills.
Designed for 16 – 18 years old at all levels and abilities
Award in Work Skills - Hospitality and Retail
The program is designed to improve delegate’s knowledge of team work, confidence building and employability skills.
Funding maybe available for individuals claiming Job Seekers allowance , please contact us for further information.
Price unless otherwise stated Per person excluding VAT.
